A-Winning-Hand.com offers our customers a secure and authentic online gaming experience whether you choose to play for fun or make the decision to start playing and winning with a real money account. Your trust is of utmost importance to us and it is for this reason we guarantee our software is safe to operate in the strictest confidence when it comes to your personal and financial details.

A-Winning-Hand.com is committed to respecting and protecting your privacy. The following statement discloses the information gathered by A-Winning-Hand.com. By using A-Winning-Hand.com you acknowledge and accept both the terms and conditions of this privacy policy.

Information collected and how it is used

When you open and subsequently use your A-Winning-Hand.com account, specific data is collected, such as: Name, address, age, email address, telephone number etc, which is collected for the purposes of :

• Recording transactions on your account.
• The management of your account.
• Security (including customer identification).
• Customer Profiling.
• Customer relationship management and marketing.

Account transactions

The analysis of the transactions that are recorded in your account is primarily for the purposes of :

• Identification of promotional or targeted communications that we believe would be of interest to you.
• Trading and operational security.
• Opting In and Out of Promotional Communications.

Upon opening your account you will be given the option to Opt-in to any promotional communications. If at anytime you wish to change this request you can do so by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please note, when opting out, whilst every endeavour will be made to ensure you do not receive any further communication; please allow 28 days for this request to be processed.

Changing your personal details

You may also change your personal details at anytime in the 'My Account' section of the site once you have logged in.

Security and accuracy of your data

All of the data collected is stored in a secure and protected environment and is correct as it is provided and is maintained by the utmost available means to ensure that your information remains safe. All information is transferred using encryption technologies and once stored on our servers, it is maintained safely using the latest Firewall technologies available today. Both the web site and software used all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost.

You are entitled by law to have a copy of the data recorded and to have any errors corrected.

All reasonable steps will be taken to ensure that any processing of your data will adhere to the strictest standards of security and accuracy.

Protecting Your Information by Contract

By providing us with your information, you consent to transferring your information to countries which do not provide the same level of information protection which may exist in your home country. If we do make such a transfer we will, if appropriate, put a contract in place to ensure your information is protected.

Disclosure to third parties

Your personal data will be disclosed to a third party payment processor.

Your Information

You have the right to ask for a copy of your information and to correct any inaccuracies. Communications may be monitored or recorded for training and evidential purposes. Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further information including full contact address and telephone number along with your full name and nature of your enquiry.

Winnings

Your winnings and cash-outs are kept strictly confidential. It is your choice whether or not to report these winnings to the appropriate authorities, if such apply in your own jurisdiction.

Cookies

When you visit A-Winning-Hand.com a piece of data called a cookie will be sent to your browser. This cookie is non persistent and will be removed when you leave the site, its purpose is to keep the gaming session alive. You have to accept this cookie to be able to play the games.

Web Site Information

As part of the web site's operation and for our own statistical analysis of web-site traffic, our web site automatically logs Internet IP addresses accessing our site. We DO NOT log any E-mail Address of web site visitors.

Spamming

1. All emails are sent via our ISP. If you ping us you will get their DNS as an answerback.
2. We do not buy mailing lists.
3. We will only email people who have either opted in or have an ongoing commercial relationship with one of our partners, i.e. there is a direct and one to one established commercial relationship between you and us as a body corporate.
4. All emails that we send out will have an opt out and unsubscribe button (but we will also have an opt-in button which you can press, upon which we can keep you informed of all the interesting developments that will take place at A-Winning-Hand over the next few months).
5. You are welcome to contact us now to set up a monthly limit on number of times we contact you per month, and we will be glad to oblige.

Contact Us

If you have any other questions or concerns regarding data privacy and security please do not hesitate to contact our Customer Support centre at any time.

Our Customer Service representatives will be more than happy to assist you.

For questions relating to Poker and payments please contact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more general questions: This e-mail address is being protected from spambots. You need JavaScript enabled to view it